Website Terms Of Use

By using our site, you accept these Terms of Use.
Please read these Terms of Use carefully and ensure that you understand them before using our site.

These Website Terms of Use, together with any other documents referred to herein, set out the Terms of Use governing your use of this website,
These Terms of Use were last updated on 24 Feb 2022. Your agreement to comply with these Terms of Use is indicated by your use of our site. If you do not agree to these Terms of Use, you must stop using our site immediately. The following documents also apply to your use of our site:

1. Definitions and interpretation.

1.1. In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:
“Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on or forms part of our site and
“We/Us/Our” means Broadband Market Limited.

2. Information about us.

2.1. Our site is operated by Broadband Market Limited. 2.2. We are a local broadband comparing site that shows you the best broadband deals available at your address.

3. How to contact us

To contact us, please email us at Send email

4. Access to our site.

4.1. Access to our site is free of charge.
4.2. It is your responsibility to make the arrangements necessary in order to access our site.
4.3. Access to our site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue our site (or any part of it) at any time. We do not guarantee that our site will always be available or that access to it will be uninterrupted. If we suspend or discontinue our site (or any part of it), we will try to give you reasonable notice of the suspension or discontinuation.

5. Changes to our site.

We may alter and update our site (or any part of it) at any time to ensure that it remains legally compliant or to reflect any changes to our business.

6. Changes to these Terms of Use.

6.1. We may alter these Terms of Use at any time. If we do, details of the changes will be highlighted at the top of this page. As explained above, your use of our site constitutes your acceptance of these Terms of Use. Consequently, any changes made to these Terms of Use will apply to your use of our site the first time you use it, after the changes have been implemented. You are therefore advised to check this page every time you use our site.
6.2. If any part of the current version of these Terms of Use conflicts with any previous version(s), the current version shall prevail unless we explicitly state otherwise.

7. International users.

Our site is intended for users in the United Kingdom only. We do not warrant or represent that our site or its content is available in other locations or are suitable for use in other locations.

8. How you may use our site and content (Intellectual Properties Rights)

8.1. All content included on our site and the copyright and other intellectual property rights in that content belong to or has been licensed by us unless specifically labelled otherwise. All content is protected by applicable United Kingdom and international intellectual property laws and treaties.
8.2. You may access, view, and use our site in a web browser and you might download our site (or any part of it) for caching (this usually occurs automatically).
8.3. You may print one copy and download extracts of any page(s) from our site for personal use only.
8.4. You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other content downloaded from our site must not be used separately from accompanying text.
8.5. Our status as the owner and author of the content on our site must always be acknowledged.
8.6. You may not use any content from our site for commercial purposes without first obtaining a licence from us (or our licensors, as applicable).

9. Links to our Site.

9.1. You may link to our website.
9.2. Links to our site must be fair and lawful. You must not take unfair advantage of our reputation or attempt to damage our reputation.
9.3. You may not link to our site from another website, the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist; sexist or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights or that we deem to be otherwise objectionable.

10. Links to other sites.

10.1. Links to other websites may be included on our site. Unless expressly stated, these sites are not under our control. We accept no responsibility or liability for the content of third-party websites.
10.2. We are not responsible for the inclusion of a link to another website. Any misleading or inaccurate information is the sole responsibility of the third party. Any links or advertisements on this website should not be taken as an endorsement by us of any kind.

11. Disclaimers.

11.1. Nothing on our site constitutes professional advice on which you should rely. It is provided for general information purposes only.
11.2. We make reasonable efforts to ensure that the content on our site is complete, accurate and up to date but we make no warranties, representations or guarantees (express or implied) that this will always be the case. 11.3. If you are a business user, we exclude all implied representations, warranties, conditions, and other terms that may appear on our site and content.

12. Our liability.

12.1. Nothing in these Terms of Use excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which can’t be lawfully excluded or restricted.
12.2. If you are a business user (i.e., you are using our site in the course of business or for commercial purposes), to the fullest extent permissible by law, we accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty or otherwise arising out of or in connection with the use of (or inability to use) our site or the use of or reliance upon any content included on our site.
12.3. If you are a business user, we accept no liability for loss of profit, sales, business or revenue; loss of opportunity, goodwill or reputation; loss of anticipated savings, business interruption or for any indirect or consequential loss or damage.
12.4. If you are a consumer, you agree that you will not use our site for any commercial or business purposes and that we shall have no liability to you for any business losses as set out above.

13. Viruses, malware and security.

13.1. We exercise reasonable skill and care to ensure that our site is secure and free from viruses and malware, however we do not guarantee that this is the case.
13.2. You are responsible for protecting your hardware, software, data and other material from viruses, malware and other internet security risks.
13.3. You must not deliberately introduce viruses or other malware or any other material which is malicious or technologically harmful either to or via our site.
13.4. You must not attempt to gain unauthorised access to any part of our site, the server on which our site is stored or any other server, computer or database connected to our site.
13.5. You must not attack our site by means of a denial-of-service attack, a distributed denial of service attack or by any other means.
13.6. By breaching the provisions of part 13.3. to 13.5., you may be committing a criminal offence under the Computer Misuse Act. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use our site will cease immediately in the event of such a breach.

14. Acceptable usage of our site.

14.1. You may only use our site in a lawful manner:

  • a) You must ensure that you comply fully with any and all local, national or international laws and regulations that apply;
  • b) You must not use our site in any way or for any purpose, that is unlawful or fraudulent; and
  • c) You must not use our site to knowingly send, upload or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software or data of any kind.

14.2. If you fail to comply with the provisions of this part 14, you will be in breach of these Terms of Use. We may take one or more of the following actions in response:

  • a) Suspend or terminate your right to use our site;
  • b) Issue you with a written warning;
  • c) Take legal proceedings against you for reimbursement of any and all relevant cost on an indemnity basis resulting from your breach;
  • d) Take further legal actions against you, as appropriate;
  • e) Disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
  • f) Any other actions which we deem reasonably appropriate (and lawful).

14.3. We hereby exclude any and all liability arising out of any actions that we may take (including but not limited to those set out above in Part 14.2) in response to your breach.

15. How we use your personal information.

We will only use your personal information as set out in our Privacy Policy and our Cookies Policy.

16. Complaints

We aim to provide an excellent standard of service, however, if you feel we may have not achieved this, please let us know. We take all complaints seriously and use our best efforts to resolve these as quickly as possible. You can contact us at Send email. If your complaint is regarding a supplier from which you have obtained service and with which we put you in touch, then you should address your complaint direct to that supplier.

17. Law and Jurisdiction

17.1. These Terms of Use and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with, English law.
17.2. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in part 17.1. takes away from or reduces your legal rights as a consumer.
17.3. If you are a consumer, any dispute, controversy, proceedings or claim between you and us relating to these Terms of Use or to the relationship between you and us shall be subject to the jurisdiction of the courts of England, Wales, Scotland or Northern Ireland, as determined by your residency.
17.4. If you are a business user, any dispute, controversy, proceedings or claim between you and us relating to these Terms of Use or to the relationship between you and us shall be subject to the exclusive jurisdiction of the courts of England and Wales.